{"id":6469,"date":"2022-06-09T13:37:52","date_gmt":"2022-06-09T11:37:52","guid":{"rendered":"https:\/\/wata.es\/?p=6469"},"modified":"2025-04-14T16:51:01","modified_gmt":"2025-04-14T14:51:01","slug":"introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition","status":"publish","type":"post","link":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/","title":{"rendered":"Introduction to the UX concept and its importance for the process of product and service definition"},"content":{"rendered":"\n<p>User experience could be defined as the human-centred design process. But it&#8217;s not just that, it&#8217;s much more, and in this post we&#8217;ll tell you all about it.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>UX is the way users perceive a system or service. It&#8217;s how they feel when they use a website, app or tool. How they feel when they interact with what they have in front of them.<em> <\/em> <\/p>\n\n\n\n<p>Everything you experience when you buy a product online, navigate a website or move through the options of a digital interface is an example of user experience. <\/p>\n\n\n\n<p>But UX is not just about usability. A screen can be usable but not provide a good user experience. UX is based on a deep understanding of users.<\/p>\n\n\n\n<p><strong>User experience is a bundle of different areas<\/strong> <\/p>\n\n\n\n<p>It is not a single topic that focuses exclusively on the visual aspect of a website or app, but encompasses many other areas that are necessary for a successful project or product: Interaction, information architecture, animation design, communication style, etc. These different approaches result in a product that is much more robust and with which the user can interact more fluidly.<\/p>\n\n\n\n<p>A UX product must include: <em>look<\/em> (be visually appealing), <em>feel<\/em> (the user must feel comfortable interacting) usability (it must serve a purpose).<\/p>\n\n\n\n<p><strong>The user experience includes a process<\/strong> <\/p>\n\n\n\n<p>At WATA Factory, we believe that good UX development involves a number of phases to ensure the quality of a product. It is necessary to know the needs of the customer or the brand. For this, <em>user research<\/em> must be carried out to study the target groups of the product \u2013and to find out their needs, behaviours, actions&#8230;\u2013, <em>Wireframes<\/em> need to be planned and designed, and the visual aspect also needs to be considered.<\/p>\n\n\n\n<p><strong>But UX does not end here<\/strong> <\/p>\n\n\n\n<p>The last phase is, perhaps, the most important in the design process: to <strong>test<\/strong> and <strong>feel<\/strong> the product on the street, in the hands of the users.<\/p>\n\n\n\n<p>With data-driven product design, it is possible to find out what is likely to work and what is not, considering the project and business goals. <\/p>\n\n\n\n<p>A UX product is a living product, it is important to determine effectiveness and receive <em>feedback<\/em> (through platforms such as <em>analytics<\/em> and usability <em>testing<\/em>). This phase is ongoing as regular improvements need to be made throughout the life of the product based on the information gained from this feedback.<\/p>\n\n\n\n<p>There is definitely no user experience without research. It is not an option to make a product, let it come into the world and leave it to its own devices. User experience design is a continuous process that <strong>never ends<\/strong>, so we must act accordingly. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>User experience could be defined as the human-centred design process. But it&#8217;s not just that, it&#8217;s much more, and in this post we&#8217;ll tell you all about it.<\/p>\n","protected":false},"author":2,"featured_media":6488,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2,180],"tags":[234,235],"class_list":["post-6469","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-technology","tag-design-2","tag-ux-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introduction to the UX concept and its importance for the process of product and service definition - WATA Factory<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introduction to the UX concept and its importance for the process of product and service definition - WATA Factory\" \/>\n<meta property=\"og:description\" content=\"User experience could be defined as the human-centred design process. But it&#8217;s not just that, it&#8217;s much more, and in this post we&#8217;ll tell you all about it.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/\" \/>\n<meta property=\"og:site_name\" content=\"WATA Factory\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/watafactory\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-09T11:37:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-14T14:51:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"WATA Factory\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@watafactory\" \/>\n<meta name=\"twitter:site\" content=\"@watafactory\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"WATA Factory\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/\"},\"author\":{\"name\":\"WATA Factory\",\"@id\":\"https:\/\/wata.es\/#\/schema\/person\/79f99330d2b2c251746a4b5f6903fee8\"},\"headline\":\"Introduction to the UX concept and its importance for the process of product and service definition\",\"datePublished\":\"2022-06-09T11:37:52+00:00\",\"dateModified\":\"2025-04-14T14:51:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/\"},\"wordCount\":462,\"publisher\":{\"@id\":\"https:\/\/wata.es\/#organization\"},\"image\":{\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg\",\"keywords\":[\"design\",\"ux\"],\"articleSection\":[\"News\",\"Technology\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/\",\"url\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/\",\"name\":\"Introduction to the UX concept and its importance for the process of product and service definition - WATA Factory\",\"isPartOf\":{\"@id\":\"https:\/\/wata.es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg\",\"datePublished\":\"2022-06-09T11:37:52+00:00\",\"dateModified\":\"2025-04-14T14:51:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#primaryimage\",\"url\":\"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg\",\"contentUrl\":\"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/wata.es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Introduction to the UX concept and its importance for the process of product and service definition\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/wata.es\/#website\",\"url\":\"https:\/\/wata.es\/\",\"name\":\"WATA Factory\",\"description\":\"IT Consulting &amp; Outsourcing for your company\",\"publisher\":{\"@id\":\"https:\/\/wata.es\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/wata.es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/wata.es\/#organization\",\"name\":\"WATA Factory\",\"url\":\"https:\/\/wata.es\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/wata.es\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/wata.es\/wp-content\/uploads\/2019\/12\/logowata.png\",\"contentUrl\":\"https:\/\/wata.es\/wp-content\/uploads\/2019\/12\/logowata.png\",\"width\":688,\"height\":176,\"caption\":\"WATA Factory\"},\"image\":{\"@id\":\"https:\/\/wata.es\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/watafactory\/\",\"https:\/\/x.com\/watafactory\",\"https:\/\/www.linkedin.com\/company\/wata\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/wata.es\/#\/schema\/person\/79f99330d2b2c251746a4b5f6903fee8\",\"name\":\"WATA Factory\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/wata.es\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/97357b7f69761c18d8babe11e36e3350024816ca3db2d74f44c809512e302c32?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/97357b7f69761c18d8babe11e36e3350024816ca3db2d74f44c809512e302c32?s=96&d=mm&r=g\",\"caption\":\"WATA Factory\"},\"sameAs\":[\"https:\/\/wata.es\"],\"url\":\"https:\/\/wata.es\/author\/author\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Introduction to the UX concept and its importance for the process of product and service definition - WATA Factory","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/","og_locale":"en_US","og_type":"article","og_title":"Introduction to the UX concept and its importance for the process of product and service definition - WATA Factory","og_description":"User experience could be defined as the human-centred design process. But it&#8217;s not just that, it&#8217;s much more, and in this post we&#8217;ll tell you all about it.","og_url":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/","og_site_name":"WATA Factory","article_publisher":"https:\/\/www.facebook.com\/watafactory\/","article_published_time":"2022-06-09T11:37:52+00:00","article_modified_time":"2025-04-14T14:51:01+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg","type":"image\/jpeg"}],"author":"WATA Factory","twitter_card":"summary_large_image","twitter_creator":"@watafactory","twitter_site":"@watafactory","twitter_misc":{"Written by":"WATA Factory","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#article","isPartOf":{"@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/"},"author":{"name":"WATA Factory","@id":"https:\/\/wata.es\/#\/schema\/person\/79f99330d2b2c251746a4b5f6903fee8"},"headline":"Introduction to the UX concept and its importance for the process of product and service definition","datePublished":"2022-06-09T11:37:52+00:00","dateModified":"2025-04-14T14:51:01+00:00","mainEntityOfPage":{"@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/"},"wordCount":462,"publisher":{"@id":"https:\/\/wata.es\/#organization"},"image":{"@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#primaryimage"},"thumbnailUrl":"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg","keywords":["design","ux"],"articleSection":["News","Technology"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/","url":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/","name":"Introduction to the UX concept and its importance for the process of product and service definition - WATA Factory","isPartOf":{"@id":"https:\/\/wata.es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#primaryimage"},"image":{"@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#primaryimage"},"thumbnailUrl":"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg","datePublished":"2022-06-09T11:37:52+00:00","dateModified":"2025-04-14T14:51:01+00:00","breadcrumb":{"@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#primaryimage","url":"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg","contentUrl":"https:\/\/wata.es\/wp-content\/uploads\/2022\/06\/MicrosoftTeams-image-27.jpg","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/wata.es\/introduction-to-the-ux-concept-and-its-importance-for-the-process-of-product-and-service-definition\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wata.es\/"},{"@type":"ListItem","position":2,"name":"Introduction to the UX concept and its importance for the process of product and service definition"}]},{"@type":"WebSite","@id":"https:\/\/wata.es\/#website","url":"https:\/\/wata.es\/","name":"WATA Factory","description":"IT Consulting &amp; Outsourcing for your company","publisher":{"@id":"https:\/\/wata.es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wata.es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/wata.es\/#organization","name":"WATA Factory","url":"https:\/\/wata.es\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/wata.es\/#\/schema\/logo\/image\/","url":"https:\/\/wata.es\/wp-content\/uploads\/2019\/12\/logowata.png","contentUrl":"https:\/\/wata.es\/wp-content\/uploads\/2019\/12\/logowata.png","width":688,"height":176,"caption":"WATA Factory"},"image":{"@id":"https:\/\/wata.es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/watafactory\/","https:\/\/x.com\/watafactory","https:\/\/www.linkedin.com\/company\/wata\/"]},{"@type":"Person","@id":"https:\/\/wata.es\/#\/schema\/person\/79f99330d2b2c251746a4b5f6903fee8","name":"WATA Factory","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/wata.es\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/97357b7f69761c18d8babe11e36e3350024816ca3db2d74f44c809512e302c32?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/97357b7f69761c18d8babe11e36e3350024816ca3db2d74f44c809512e302c32?s=96&d=mm&r=g","caption":"WATA Factory"},"sameAs":["https:\/\/wata.es"],"url":"https:\/\/wata.es\/author\/author\/"}]}},"_links":{"self":[{"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/posts\/6469","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/comments?post=6469"}],"version-history":[{"count":5,"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/posts\/6469\/revisions"}],"predecessor-version":[{"id":11933,"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/posts\/6469\/revisions\/11933"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/media\/6488"}],"wp:attachment":[{"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/media?parent=6469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/categories?post=6469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wata.es\/wp-json\/wp\/v2\/tags?post=6469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}